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Privacy Policy

We are committed to protecting our customers' personal and financial information. In the course of providing you with financial products and services, we need to collect and maintain certain nonpublic personal information about you.

This Privacy Policy answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.

Personal Data

The personal data that we collect from you is safely stored via physical, electronic means and procedural controls, in accordance with applicable legislation and it is treated CONFIDENTIAL, at all times.

These controls are reasonably designed to:

  • — ensure the security and confidentiality of the customer’s records and information;
  • — protect against any threats or hazards to the security or integrity of the customer’s records and information;
  • — and protect against unauthorized access to or use of customer’s records or information that could result in substantial harm or inconvenience to the customer.

What kind of information we collect from you?

Throughout our cooperation we may collect information directly from you. Such information may be Personal Data such as your name, DOB, email, address, bank details, financial situation, trading activity, transaction history account balance information, and certain 'KYC' documentation.

We may also collect indirect information from you, which we use purely for verification and security purposes. Such information may include your (IP) address, browser type, operating system, Internet service provider (ISP), MAC id, cookies.

How We Protect Personal Information

We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. We limit access to your personal information to those employees who need to know in order to conduct our business, service your account and providing you with a broad range of products and services.

Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We maintain physical, electronic and procedural safeguards to protect your personal information. We do not disclose your name or personal information to anyone unless authorised, or required by law, to do so.

Marketing and Communication

Freedom Finance Europe Ltd. may contact you by electronic or other form of communication, at any time to provide you with information on its products, marketing materials, training or to enquire evaluation of its services.

You may opt out from this application at any time by clicking on the unsubscribe link situated at the end each email sent to you or by notifying the member of staff that contacted you.